Customer Interaction Platform

Automate your customer support and capture leads,
24/7 with OtoLoom

OtoLoom is your always-on customer support and lead-capture layer — handling enquiries, qualifying leads, booking appointments, and handing off to your team at exactly the right moment.

● Now onboarding
Founding customer spots are openBe one of our first businesses
Lead captured
2 minutes ago
Aria — Your AI Assistant
Online · Powered by OtoLoom
OtoLoom
Hi! 👋 Welcome to Acme Co. I'm Aria, your AI assistant. How can I help you today?
I need help finding the right pricing plan
Of course! Based on your team size, I'd recommend our Growth Plan. It includes unlimited chats, lead capture, and priority support. Shall I connect you with a specialist?
Yes please!
Handoff complete
Team notified
⚡ Replies in seconds, 24/7 🎯 Qualifies & captures leads automatically 🤝 Hands off to your team with full context 🧠 Trained on your business, not generic data 🌐 Live on your website in days ⚡ Replies in seconds, 24/7 🎯 Qualifies & captures leads automatically 🤝 Hands off to your team with full context 🧠 Trained on your business, not generic data 🌐 Live on your website in days
7-day money-back guarantee
No long-term contracts
Live in 5–7 business days
24/7 support included
The Process

From discovery to deployment
in four steps

Unlike generic chatbots, we take time to deeply understand your business before building anything.

5–7days end-to-end
2team sessions
100%done-for-you
01
Day 1 · Discovery

Deep-Dive Discovery

We interview your team, study your processes, FAQs, and documents to truly understand your business inside-out. No assumptions, no guesswork — just a real conversation about what makes you, you.

📋 Team interview📁 Document review🎯 Goal mapping
📄
Brand-Voice.pdfReviewed
📄
Product-Catalog.csv2,341 items
📄
Support-FAQs.docx87 entries
02
Day 2–3 · Build

Knowledge Build

We structure your business knowledge into an AI-ready format — products, policies, tone, escalation rules. Every detail is mapped so your bot answers exactly the way your best agent would.

🧠 Tone calibration📚 Knowledge base🚦 Escalation rules
Brand
Tone
Products
FAQs
Rules
03
Day 4–5 · Train

Bot Setup & Training

Your custom AI assistant goes live — trained, tested, and refined until it performs exactly as your business needs. We run hundreds of test conversations before letting any customer near it.

🤖 Custom training🧪 Stress testing🔁 Iteration loop
96% Accuracy
88% On-tone
92% Resolved
412 test conversations · 0 failures
04
Day 6–7 · Launch

Launch & Optimize

We deploy to your website widget, monitor performance, and continuously improve with real conversation data. WhatsApp deployment ready when it launches.

🚀 Web widget live📊 Real-time analytics🔄 Fine-tuning
Bot is liveHandling 47 conversations now
1,284Chats this week
312Leads captured
Ready to get started?See pricing →
Features

Everything your business needs

Smart Lead Qualification

OtoLoom asks the right questions to identify high-intent prospects and routes them to your sales team — with full context, instantly.

Seamless Human Handoff

When a conversation needs a real person, OtoLoom alerts your team instantly via email — passing the full conversation so the customer never repeats themselves.

Meet Customers on Every Channel

Your bot lives on your website — so customers can reach you wherever they are, in the way they prefer. No extra setup per channel.

Web Chat
More soon
Hello! I saw your ad about property listings. Can you help?
10:32
Absolutely! 🏡 Are you looking to buy or rent, and which city?
10:32
Buy — Lagos, 3 bedrooms
Great! I have 12 listings that match. Would you like me to send you the top 3 with photos and pricing?
10:33

Business Knowledge Engine

Your bot isn't generic. It knows your products, prices, policies, and personality — because we built it from your own business knowledge.

Conversation Analytics

Track leads, drop-off points, top questions, and handoff rates. Understand your customers better than ever through real conversation data.

Try it yourself

See OtoLoom think in real time

These are real demo bots — pick a business type and ask anything. Every reply is live AI.

Demo business:
Online · Demo bot

⚡ These are real demo bots — every reply is live AI. Your bot is custom-trained on your actual business.

Built to perform

What your bot delivers out of the box

24/7
Always answering, never off the clock
<5s
Typical response time
5–7
Days from kickoff to live
100%
Done-for-you setup & training

Capabilities of the OtoLoom platform. Performance results will be shared as our founding customers go live.

Pricing

Simple, transparent pricing

Start simple with Starter, or go all-in with Pro — which includes a full setup service, both channels, and a custom-trained bot built around your business.

Pro Plan includes a One-Time Setup Fee
Discovery sessions · Knowledge base build · Bot training & testing · Channel integration · Launch support
Setup from $99
Starter
Self-serve setup to get your first AI bot live quickly and affordably.
$49/month
Get Started
  • Up to 500 conversations/mo
  • 5,000 training characters
  • Smart lead capture
  • Basic analytics
  • Human handoff
  • Full setup service
Most Popular
Pro
Full-service setup — we build and train your bot.
$129/month
+ one-time setup fee from $99
  • 1 custom-trained bot
  • Up to 2,000 conversations/mo
  • Unlimited training characters
  • Smart lead capture
  • Advanced analytics dashboard
  • Human handoff
  • Monthly bot optimisation upon request
Custom
Large team, complex flows, or unique requirements? Let's talk.
Let's discuss
Book a Call
  • Everything in Pro
  • Unlimited agent seats
  • Custom integrations (CRM, ERP)
  • Dedicated account manager
  • Priority SLA & uptime guarantee
  • Weekly optimisation sessions
  • White-label options available

Pro plan is a full-service plan with a setup fee. Starter is self-serve. Talk to usif you're unsure which plan fits best.

Founding Customers · Limited

Be one of our first 10 businesses

We're hand-picking a small group of founding customers to work with closely. You get our full attention, a serious discount, and a direct line to the people building OtoLoom — in exchange for honest feedback and (if you love it) a testimonial.

1 of 10 founding spots claimed
💸
50% off your setup fee
Founding rate, locked in for life
📞
Direct founder access
Work with us directly, not a support queue
🛠️
Shape the roadmap
Your needs drive what we build next
🤝
Money-back promise
If we can't deliver a bot you love, you don't pay
FAQ

Questions we always get asked

Most bots are templates — you fill in the blanks. OtoLoom is a full customer interaction service. We sit with your team, learn your products, your tone, your workflows, and build an AI-powered interaction layer that genuinely represents your brand — not a FAQ widget bolted onto your site.
Most Pro clients go live within 5–7 business days. We start with a discovery session, then build and test your bot, and launch with you. Starter plan is self-serve and can be live same day.
Every plan includes human handoff. When a conversation needs a real person, OtoLoom alerts your team instantly — via email — and passes the full conversation context so the customer never repeats themselves.
None at all. We handle everything — the setup, the integrations, the training. You just show up to the discovery call and answer our questions. The only thing you add to your website is a single line of code (or we do it for you).
If we can't deliver a bot you're happy with within 7 days of your discovery session, we'll refund your setup fee in full. No questions asked. We're confident enough in our process to back it with our money.
Yes. There are no long-term contracts. You can upgrade, or cancel your monthly plan at any time. Your bot and training data always remain yours.

Ready to build a bot that truly
knows your business?

Be one of the first businesses to put OtoLoom to work — capturing leads and serving customers around the clock, on web today and WhatsApp soon.